English for Human Resources

Business English for Human Resources

Duration: 5 days Monday – Friday 09.00 – 17.15

Location: Cheney Court near Bath, UK - course includes full board accommodation and extensive social programme

Address: Cheney Court, Ditteridge, Corsham, Wiltshire SN13 8QF

Why should you attend?

In today’s globalised marketplace, companies are increasingly looking to improve the efficiency of core HR practices right across the spectrum. From recruitment and retention processes, talent management to training and development processes, these areas are becoming more and more centralised. To facilitate this change, HR Professionals not only need to become skilled at understanding all HR processes, they need to understand how to communicate specific HR terminology and methodology in effective business English.

Turning Theory into Practice

Key in our series of Specialist Group Programmes, this course encourages participants to share ideas and experiences in order to facilitate the development of communication skills in relevant Human Resources situations and contexts. The programme will be based around the needs of the participants, developing language skills through discussion, role-plays, presentations, vocabulary development, language analysis, negotiation practice all in the context of the core functions of an HR Professional.

Practical language skills will be developed in the following contexts:

Understanding the Role of HR

  • The concept of the company organigram in English
  • Facilitated discussion about place and role of HR in your company/country
  • Staff planning
  • Succession planning

Enhancing Recruitment Processes

  • Advertising for maximum ROI accurately in English
  • Establishing objectives and pre-planning
  • Identifying the best candidates through effective CV screening
  • Interviewing approaches and techniques: recruitment, exit interviews and critical incidents
  • Establishing terms and conditions of service in English
  • Introducing successful Induction processes

Achieving an Empowered and Motivated Workforce

  • Improving staff motivation through effective use of appraisal systems
  • Conducting constructive appraisal interviews
  • Constructing staff development plans
  • Negotiating performance based salaries: the win-win scenario
  • Providing 360° feedback for maximum effect
  • Using Emotional intelligence in conflict management
  • Conducting targeted employee surveys

Successful employment practice

  • Analysing cultural aspects of employment
  • Assessing the challenges of employing globally
  • Determining conditions of service
  • Formulating employment contracts in English
  • Monitoring employees’ conduct

Implementing Corporate Wide Training Strategies

  • Conducting corporate needs analysis
  • Developing a strategic corporate wide training plan in English
  • Developing a consultancy approach to sell the strategy in the organisation
  • Implementing the strategy
  • Applying project management tools for planning

The Art of Downsizing/rightsizing

  • Managing change and resistance to change
  • Developing consultation processes and collaborative relationship
  • Handling the redundancy process

Mergers and Acquisitions

  • Identifying corporate culture
  • What to do when cultures clash
  • Successfully integrating HR processes and systems
  • Introducing job rotation

Language development

  • Grammar review
  • Tense review
  • Vocabulary development
  • Language for meetings and negotiations
  • Persuading, presenting, negotiating, questioning techniques, influencing skills,expressing opinions

Benefits to you:

  • Improving your understanding of all HR processes
  • Developing your ability to communicate technical HR terminology in English
  • Benchmarking your processes with other HR professionals
  • Advancing your English oral and writing skills in expressing business arguments in an HR context
  • Fast tracking the development in your overall language ability

Who should attend:

HR Professionals needing to improve their ability to communicate in English on HR related issues and needing to develop a better understanding of HR terminology in English for improved results.

Location: Cheney Court – 5 day residential

Contact us now to find out more.
Call +44 (0) 207 614 1900
or email



Case Studies


  • "My teaching programme was very interesting and helpful and contained an interesting variety of different activities."
    G.M., Manager, KH General Insurance, Hungary.
  • "Very intensive course !"
    M.C., Internal Audit, Unicredit
  • "The atmosphere is very professional and welcoming, and gives an excellent first impression. It is like my family."
    R.S., Lecturer, Bocconi University
  • "Excellent course content"
    A.J., Manager, Derpart Reisevertrieb
  • "We learned a lot through clever role plays and other situational conversations. This was an excellent way to increase conversational skills and build our confidence"
    T.F., Manager, Nevitel, Slovakia.
  • "I collected the feedback of our team, which confirmed my valuation of the professional setup of your centre - both highly productive regarding the English training and a lot of fun and entertainment ."
    KC, HR Manager, Austria
  • "The content of the course was varied and interesting. The teaching was open to the different learning styles of the students, and picked up correctly on all our strengths & weaknesses."
    N.W., Manager, GSD, Germany.
  • ".. informative and detailed, lots of role-plays, very practical. I'll definitely recommend this training to others."
    Joo Myung Hur, Production Manager, Korea
  • "Best language teachers I have ever had"
    J.D., Audit Manager, PWC
  • "Content - brilliant!, Resources - perfect! Social Programme - the best!"
    Gavin Sang Keun Yu, Production Manager,Kuala Lumpur
  • "My programme and course was very helpful for me. Everything was well-prepared, and the materials were perfect (I will be keeping all of them as my “treasures”)."
    D.H., Engineer, Seibu Oil, Japan.
  • "The teaching is very good; they are able to control our discussion and encourage us to speak as much as possible. The feedback is also very useful."
    Y.I., Engineer, Nisshin Engineering, Japan.
  • "The host family was very comfortable, they were friendly and interesting. I had my own bathroom. 'Executive Group Programme'"
    Yoann Vidalenc, Areva France
  • "My programme was tailored exactly to my individual needs – all my expectations were met completely."
    T.E., Consultant, Bearing Point, Germany.
  • "The course was well prepared, the teachers were really good with professional and financial backgrounds. 'English for Finance'"
    Lukasz Szarawara, Adamed Sp, Poland
  • "I was offered a programme that met completely with the requirements and even exceeded my expectations."
    U.G., Member, Italian Parliament.
  • "The teachers are very professional and competent, and they are very helpful for us. Because their teaching styles are very good and varied, lessons were never boring."
    A.A., Chemist, Boehringer Ingleheim, Germany.
  • "Course content had good balance between theory, practice and exercises!"
    T. M., Research & Development, Novozymes
  • "Very good, very flexible to meet my needs"
    C.S., Logistics Dept., KLM Cargo
  • "Perfectly selected content, tailor-made and individual to my demands. My teacher was experienced, she was a good communicator and perfect at encouraging me. 'Individual programme'"
    Bernd Pompetzki, Commerzbank
  • "The teachers had a perfect background for the financial course. 'English for Finance'"
    Petra Speidel, Magirus International, Germany
  • "Teachers were perfect, flexible, challenging, giving clear rules and feedback "
    J.J. - Bayer Schering