English for Meetings and Negotiations

Business English for Meetings & Negotiations

Duration: 5 days Monday – Friday 09.00 – 17.15 (arrival Sunday, depart Saturday)

Location: Cheney Court near Bath, UK - course includes full board accommodation and extensive social programme

Address: Cheney Court, Ditteridge, Corsham, Wiltshire SN13 8QF

Why should you attend?

In today’s global economy virtually all key roles within an organisation require the ability to communicate effectively in Meetings and Negotiations, either internally with colleagues or externally with clients or suppliers. Increasingly there is the need for this communication to be in English, the international language of business. It is important to be able to communicate with colleagues, clients and suppliers in Business English which is clear, well-structured and persuasive. Business English in Meetings and Negotiations has become an invaluable skill.

Being aware of the cross cultural aspects of International Meetings and Negotiations is also a vital factor in being successful. Understanding, managing and agreeing the expectations of participants will contribute to the success of a meeting.

Turning Theory into Practice

Key in our series of Specialist Group Programmes, this course encourages participants to develop their language skills in situations and contexts relevant to their professional work. The programme will be based around the needs of the participants, developing language skills through practice Meetings and Negotiations, vocabulary development, language analysis, active listening practice, extensive role-plays and frequent group and individual feedback. Participants will also discuss the Cultural Aspects of meetings and their expectations of how meetings work and the associated decision-making process.

Practical language skills will be developed in the following contexts:

The Role of Meetings

  • Analysing cross-cultural aspects
  • What should the meeting achieve
  • Evaluating what makes a successful Meeting
  • Golden rules for success

Preparing the meeting

  • Preparatory documentation
  • Establishing aims
  • Key principles and stages
  • Agreeing the outcome
  • Defining your bottom line

The Language of Meetings

  • Opening and closing meetings
  • Agreeing and disagreeing
  • Clarifying and confirming
  • Interrupting and dealing with interruptions
  • Clarifying your position and asking for clarification
  • Interrupting and dealing with interruptions
  • Active listening skills – tone and meaning
  • Non-verbal communication – body language

Chairing a meeting

  • Managing the process
  • Dealing with conflict
  • Using diplomatic language
  • Challenging and defending an opinion
  • Summarising and concluding


  • Applying the golden rules of negotiation
  • Phrases used in negotiation
  • Setting parameters
  • Making concessions
  • Assertion vs aggression
  • Proposing and bargaining

Practical application

  • Role-plays and practice negotiations
  • Individual and group feedback
  • Recording for self-assessment
  • Discussion of inter-cultural factors

Benefits to you:

  • Improving your English language skills for greater success in meetings and negotiations
  • Recognising the key stages of a negotiation
  • Individual feedback on your language skills
  • Perfecting your skills in English to be more persuasive and effective
  • Building on your skills in preparing for the meeting and anticipating the language necessary
  • Increasing your confidence when using English with clients and colleagues
  • Increasing your awareness of working successfully in a cross cultural environment
  • Fast tracking the development in your overall language ability

Who should attend:

Professional and business people who need to use English in international meetings and negotiations and wish to do so more effectively and persuasively.

 'Great Course and wonderful food'  JG, Bayer

Case Studies


  • "My programme was tailored exactly to my individual needs – all my expectations were met completely."
    T.E., Consultant, Bearing Point, Germany.
  • "The teachers had a perfect background for the financial course. 'English for Finance'"
    Petra Speidel, Magirus International, Germany
  • "I was offered a programme that met completely with the requirements and even exceeded my expectations."
    U.G., Member, Italian Parliament.
  • "Course content had good balance between theory, practice and exercises!"
    T. M., Research & Development, Novozymes
  • "My programme and course was very helpful for me. Everything was well-prepared, and the materials were perfect (I will be keeping all of them as my “treasures”)."
    D.H., Engineer, Seibu Oil, Japan.
  • "The content of the course was varied and interesting. The teaching was open to the different learning styles of the students, and picked up correctly on all our strengths & weaknesses."
    N.W., Manager, GSD, Germany.
  • "We learned a lot through clever role plays and other situational conversations. This was an excellent way to increase conversational skills and build our confidence"
    T.F., Manager, Nevitel, Slovakia.
  • "I collected the feedback of our team, which confirmed my valuation of the professional setup of your centre - both highly productive regarding the English training and a lot of fun and entertainment ."
    KC, HR Manager, Austria
  • "Teachers were perfect, flexible, challenging, giving clear rules and feedback "
    J.J. - Bayer Schering
  • "Content - brilliant!, Resources - perfect! Social Programme - the best!"
    Gavin Sang Keun Yu, Production Manager,Kuala Lumpur
  • "My teaching programme was very interesting and helpful and contained an interesting variety of different activities."
    G.M., Manager, KH General Insurance, Hungary.
  • "The teaching is very good; they are able to control our discussion and encourage us to speak as much as possible. The feedback is also very useful."
    Y.I., Engineer, Nisshin Engineering, Japan.
  • "Excellent course content"
    A.J., Manager, Derpart Reisevertrieb
  • "The teachers are very professional and competent, and they are very helpful for us. Because their teaching styles are very good and varied, lessons were never boring."
    A.A., Chemist, Boehringer Ingleheim, Germany.
  • ".. informative and detailed, lots of role-plays, very practical. I'll definitely recommend this training to others."
    Joo Myung Hur, Production Manager, Korea
  • "Best language teachers I have ever had"
    J.D., Audit Manager, PWC
  • "Very intensive course !"
    M.C., Internal Audit, Unicredit
  • "The course was well prepared, the teachers were really good with professional and financial backgrounds. 'English for Finance'"
    Lukasz Szarawara, Adamed Sp, Poland
  • "The atmosphere is very professional and welcoming, and gives an excellent first impression. It is like my family."
    R.S., Lecturer, Bocconi University
  • "The host family was very comfortable, they were friendly and interesting. I had my own bathroom. 'Executive Group Programme'"
    Yoann Vidalenc, Areva France
  • "Perfectly selected content, tailor-made and individual to my demands. My teacher was experienced, she was a good communicator and perfect at encouraging me. 'Individual programme'"
    Bernd Pompetzki, Commerzbank
  • "Very good, very flexible to meet my needs"
    C.S., Logistics Dept., KLM Cargo