Specialist Group Programmes

• Analysis and discussion of the procedure of meetings and negotiations
• Raising awareness of behavioural and cross cultural factors which affect meetings
• language for participating in a meeting (e.g. giving opinions, clarifying ideas, agreeing and disagreeing)
• Language for participating in a negotiation (e.g. proposing, bargaining, compromising, negotiation tactics)
• Diplomatic language

More about English for Meetings and Negotiations

• The vocabulary of International Finance - planning, strategy and policy
• Reporting successfully - financial statements and reports
• Evaluating case studies
• Describing company performance
• Contributing to financial meetings clearly and persuasively

• Language of presentations (e.g. introducing yourself and the presentation, linking the presentation, dealing with questions, summarising)
• Language for making an impact when presenting
• Analysis and discussion of both presentation skills and presentation language
• Preparing and presenting visuals
• Practice presentations using participants’ own authentic materials - with video analysis and feedback

More about English for Presentations

• Marketing-specific topics, e.g. marketing strategy, the marketing mix, the marketing plan, understanding the customer, market research, direct marketing, current trends
• Language for marketing-related meetings (e.g. measuring effectiveness of marketing strategies and evaluation of them)
• Presenting marketing information, both verbally and in written form
• Extension of marketing vocabulary

more about English for Marketing

• Organising and clarifying your message in English
• Identifying your key audiences and understanding their needs
• Discussing the elements of a Corporate Communications Strategy
• Anticipating and handling crisis issues and situations in English
• Writing Press Releases

• Establishing Project scope and objectives
• Critical Path Analysis
• Participating effectively in Project meetings 
• Assessing Projects - Why Projects fail
• Reporting on Project status

• Effective telephoning in English 
• E-mail and other office correspondence (e.g. memos, formal and informal letters)
• Dealing with visitors
• Making arrangements (e.g. for meetings, conferences)
• Writing and checking presentations

More about English for PAs and Secretaries

• An overview of the English legal system 
• Extension of legal vocabulary 
• Writing skills for letters of advice 
• Drafting skills for contracts 
• Functional language for legal meetings and negotiations 
• Visit to the criminal or civil law courts

• Analysis and discussion of writing skills and the writing process
• Appropriate grammatical points
• A model for writing: the 6C ’s - clarity, conciseness, correctness, courtesy, consistency and completeness
• Spoken language vs. written language
• Style and tone
• Developing writing skills for different types of document (e.g. emails, letters, reports)

More about Writing Skills in English

• Human Resources-specific topics: e.g. interviewing, conducting appraisals, training and development, recruitment policy, legal issues for contracts, compensation and benefit, strategic planning
• Language for Human Resources-related meetings
• Presenting Human Resources information clearly, both verbally and in written form
• Extension of Human Resources vocabulary

More about English for Human Resources

• Cost effective and flexible supply chain solutions
• The challenges of managing international supply chains
• Planning warehousing solutions
• Analysing supply chain models
• Assessing the benefits of third party logistics (3PL)
• Shared user services to provide flexibility

• IT-specific topics: e.g. hardware and software, networking, data security and protection, legal issues
• Spoken language vs. written language
• Language for IT related meetings
• Meetings and presentations for IT/IS
• Extension of IT vocabulary

• The language of sales
• Cross cultural differences
• English for sales meetings
• Dealing with questions, objections and negotiations
• Agreeing, disagreeing, persuading and influencing
• Telephone language and skills
• Sales vocabulary

• Presenting pivotal aspects of the purchasing process
• Vocabulary enrichment: purchasing, competition, price, global marketplace, finance
• Relationship management – effective negotiating, persuading and achieving desired outcomes
• Forecasting future trends and changes
• Business simulation case study
• Critical feedback on accuracy and pronunciation

• The vocabulary of international audit
• Successful reporting
• Evaluating case studies
• Company performance

• Profiling a Key Account
• Vocabulary enrichment: commercial, social, man motivation, team building
• Relationship management – influencing and negotiating with multiple contacts, effective questioning techniques, data analysis and recommendations
• Communicating effectively with business partners
• Business simulation case study
• Critical feedback on accuracy