Themes > Business communication >Polite language
Polite language

There are many standard phrases used in business letters. Which of the following expressions are acceptable? Remember that written business English is more formal than spoken English.

Making reference

a. With reference to b. For reference to c. I/we refer to
d. As requested e. Upon your request f. Further our meeting

Referring to enclosures

g. I enclose h. Enclosed is i. Please find enclosed

Closing the letter

j. I hope that the above answers your questions satisfactorily.
k. I trust that this letter is sufficient to your needs.
l. I hope that you are happy with the above.
m. In case you have any further questions ... o. ...please do not hesitate to contact with us.
n. If/should you have any further questions on the above... p. ...please feel free to get in touch.
q. ...please do not hesitate to contact us.

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